[Resolved] Snapdeal.com — Customer harassment | |||
Name - priti kumari, order no - [protected] date - 28 july 2015 e mail - [protected]@3506 Sir i have purchase a tv from snapdeal.com they told that it will be delivered in three days then they extended up to 10 days. They crossed extension period and tv delivered after 15 days. Information given by the company that product is shipped from hyderabad to pune. By road or by train this distance may be covered in 12 hrs but they have taken 15 days. When i received this product it was a damazed piece. I made a complain to lg customer care they told that it does not cover under our policy so you should contact snapdeal.com. Snapdeal aggread to exchange the product. We registered the complain on 19 july 2015. They told that it will be picked up in two days. Since that they till date 28 july 2015 i am waiting for the pick up. Daily i make call to snapdeal. They tells that it will be picked up in two days. Sir i am totally fade up and feel cheated by the company pls heip. Further complain no is[protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi pritikunal,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com. Thanks,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com. Thanks,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team