[Resolved] Snapdeal.com — Damaged Product sold 4 times of MRP & no resolution on refund/reverse pickup | |||
Order# [protected] Bought a toy aeroplane at Rs 315 after discount of 50%+. While received product after 3 weeks of chasing, it was damaged one. And further MRP on box is Rs 129. Have raised atleast 5-6 times to customer care. No committment on date of reverse pickup and refund dates. Worst customer service I have ever seen - everytime I call up a fresh complaint is logged without any action on previous one. Customer care asked me to send snaps of damaged product/MRP on product - no action yet taken on it. I need Snapdeal to arrrange for below: Refund on money paid for product Refund of Rs. 00 for phone expenses I would have made Dont know what they refund for customer harrasment My sincere request to all online customers - never go for shopping to Snapdeal, worst online retailer selling horrible roadside product Regards, Pankaj Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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Snapdeal Online Team