Snapdeal.com — Defective product

Address:600092

I had made a purchase (Order id no [protected] dt 26.02.16) of intex cloud swift 4g 3gb ram/164b rom(Color grey) on 26.02.16 initially the mobile was working and then suddenly there was a problem with touch screen and i had given for service at intex service center @ ambattur now the service people are telling that there is a problem with the board, and the same has to be replaced which i am not interested, i want you to replace the product as within 2 month if this problem has occurred what guarantee that it might not occur again. I want a new piece. I request you to replace the same immediately.

Regards,

Rajesh kumar
[protected]
Mail id: [protected]@gmail.com
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Rajesh,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi Rajesh,

Our team got in touch with you and requested to visit service center.

Thanks,
Team Snapdeal

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