[Resolved]  Snapdeal — Mis selling

Dear pankaj.arora,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

Order id [protected]

Dear concern i got a call from snapdeal and they deny to replace the product. But this is a clear case of "not delivered the described product" then who is responsible for this?? That Customer who have placed order having faith on you?? Sanpdeal responsibily is only to take profit. Pls recall my product and return the money else i will open this complain and will fight aginst it.

Order id [protected]

I got a call from snapdeal and they denied to recall product.then who is responsible for this mis selling. I agian request you to recall the product else i will keep this complain open and will go on to resolve this issue.

Order id [protected]

Check the screenshot when u checked quality then y coustomer are getting wrong product that means snapdeal is cheating coustomer openly.

ok

I still not get any satisfactory answer from your end. By giving wrong product to customer you are cheating them.

Dear pankaj.arora

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

My issue is still not resolved as still i have not got any satisfactory answer.

Dear pankaj.arora

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team

Hi Pankaj(pankaj.arora),

Our team got in touch with you and informed you that product cannot be recalled as complaint is against trust pay.

Regards,
Team Snapdeal

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