[Resolved] Snapdeal.com — Delivery getting reattempted again

[Resolved] Snapdeal.com — Delivery getting reattempted again

M mehakgupta25 from Gurgaon, Haryana

Today(09 dec 2016), I have received a sms to my registered mobile stating that "We attempted the delivery of your product [protected] but could not deliver to you". The sms was quite embarrassing for me as neither any sms nor any phone call I have received so far from the courier for delivery of the item till now. Moreover today at 11:00 pm, I received a phone call from snapdeal by which the attending personnel assured me to deliver the item within 24 to 48 hrs. Again at 5:30PM, I could see the order msg that "customer could not be reached". My phone number is working, i am present at home, Neither i have recieved any call nor any courier person arrived at my place. I have, however, sent a mail to [protected]@snapdeal.com asking for their reply as to when and where the delivery was attempted but failed. Was this information helpful? No (0) Yes (0)
Jan 21, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 10, 2016 Snapdeal.com Customer Care's response Dear mehakgupta25, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal
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Comments

raghu promo

Hi Mehak,

I am seeing many people are suffering from snapdeal. I am also one of them. We should file a strong case against them.
For all complaints they are sending one forward message. But no action from them.

Snapdeal.com Customer Care's response, Dec 10, 2016

Verified Support

Dear raghu promo,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal