[Resolved] Snapdeal.com — Don't purchase any, product from snapdeal this second time they are not responding or refunding

rajat1981

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201009

I am not receiving any response/refund from sanpdeal customer care till now.
As per the below response too.

Please reply to this email with a statement of the bank account/card from which you paid for your kenstar 15l kgs15w5p 15l 5 star geyser. We will look into the status of your refund as soon as we receive it and assure you of quick resolution. Please note: the bank/card statement should be in a pdf format, for the period between the date of purchase and current date.
Order id: [protected] reference no: 32409519
Placed on: 13/10/2016 11:10 pm issued on: 13/10/2016

Thanks & regards
Rajat
[protected]

Was this information helpful?

No (0)

Yes (0)

May 11, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Snapdeal.com Customer Care's response Dear rajat1981,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 09, 2016

Updated by rajat1981 can we discuss here..bcoz alreay called to customer care and not getting any positive response.
i have compliant dated[protected], after receiving the product with in 4 to 5 days.
no response from your side...

waise pata nhi kya kya bolte ho...15 days return policy?
already mentioned my mobile no here ..i didnt received a single call from snapdeal.

is this your return policy?

thanks

Nov 13, 2016

Updated by rajat1981 what is the hell snapdeal doing!!! can you please explain your 15 days exchange policy here?

where is customer satisfaction ?

this is worst service given my the snapdeal?
just spending money on TV aid..worst product quality given by snapdeal..

this is my last warning be ready for next step...if you are not taking any action to resolve the issue!!! or refunding or exchanging my product!

Nov 13, 2016

Updated by rajat1981 ill publish this issue all the social media...ill aware the people...please don't purchase any product form snapdeal in future!!!

Nov 21, 2016

Updated by rajat1981 can you please explain your 15 days exchange policy here? let me know who is responsible for refund!!

Verified Support

Dec 06, 2016

Snapdeal.com Customer Care's response Dear rajat1981,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Dec 10, 2016

Updated by rajat1981 Can u plz let me know...reply karne se issue resolve hote hai kya?

Dec 10, 2016

Updated by rajat1981 I don't not get a single call till now?
For replacement or refund..