[Resolved]  Snapdeal.com — Duplicate item

Snapdeal has very poor customer relationship. I strongly admitted that they are not giving proper resolution of complaints. They are always delay in complaints resolution. They are not giving proper justification. Personally I will not doing any shopping with snapdeal anymore. Worst Experience!!!

Dear Mr. deep(shah deep),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Order no [protected]
I have purchased red mi 2 16 gb on 26th October. Before few days ago I came to know that bill's IMEI and phone's original IMEI is totally different. Which means snapdeal gave my duplicate or replaced phone.
I did complaint about it in snapdeal. But they are not resolved my complaint in maximum time limit..
I made many calls to them but still they are not resolving my complaint.
Please replace my phone.
And firstly give me compensation of my balance which is only used in telephonic communication with snapdeal which around rs.50

Dear Mr. deep(shah deep),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

After reading your complaint I am also thinking before making any shopping with snapdeal. Your complaint is very helpful to many people.

Dear Rocky(Rocky_303),

We don't want you to feel in that way. Kindly drop us a mail on [protected]@snapdeal.com if you have any query regarding the products you wish to purchase. We will happy to help you.

Regards,
Team Snapdeal