[Resolved]  Snapdeal.com — Failure in picking up the returned product

Address:Paschim Medinipur, West Bengal
Website:Snapdeal.com

Order No: [protected] Ticket No: 12104658 Wrong product delivered but there is no provision to pickup the product for return from my location. How can you sell a product and deliver to a location where you can't pick it up if required? I got a call that my area is not a serviceable area and I 've to send the item through any national courier but it's very difficult for me to do so. If it's not a serviceable area then how could you deliver any products here? I am sure Snapdeal can not continue for long with this kind of cheap business strategies. This will definitely impact your growth as you lack business ethics.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir I purching intex power bank 4000mah tracking Num :[protected] this prodeact were poor charging no power saving Vere low plz I req return this item for u
Dear viswanathkonduri,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear nagendrababu chukka,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear viswanathkonduri

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information