Snapdeal.com — Faulty infocus m330 delivered and no pickup arranged till now and what if courier guy misses it. I want refund of my money.

Address:Hyderabad, Andhra Pradesh

Dear snapdeal, On mobile day i.e on may 25th I have ordered infocus m330 order number is as below [protected]..on 31st may I have received faulty mobile which isn't even charging...then immediately I contacted customer care they said do charge mobile for 8 hrs minimum but I have said them mobile isn't showing up indication of charging also...still they asked me to charge Ipti 8 hrs...I did but still mobile was not switching on...I have raiased complaint on 31st may but till today no one has arrived for pickup and I have packed the phone what if courier guy misses the parcel or does fraud need ur intervention...need refund of the money I have paid to snapdeal...kindly suggest.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Shanmukj,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Shanmukj,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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