[Resolved]  Snapdeal.com — Faulty infocus mobile

Address:Chennai, Tamil Nadu, 600037
Website:snapdeal

Order No : [protected] : Invoice no. S902A3/16-17/3723 Dt: 10.04.2016
The mobile phone received through courier is faulty. We are not able to switch on the mobile phone. Customer care guys and girls are promise to send the engineer to check the product and to take it back . As off know no body has come to collect the product . Please take back the product and refund the money immediately.


We have been calling the customer care daily since we received the product. Nothing has been done till date.Please take back the product and refund the money.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

SnapdealSnapdeal does not provide authentic invoice of my order no [protected]
Dear Sameer (sameerkhan786125),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
So sad to say snap deal team I send you all information then also I am not getting My True IMEI number I am living In North East Assam .I don't have Idea about all this then also i sending you box IEMI NO BIll No Phone IEMI NO I gve u lot off msg to Your team they steel telling me we will connect with you give you update. Now 4 day a go now also your team not giveing me any ans they steel tllling we are working .. your systemis too slow u can't find my order number i wish I never aver Buy any Think from snap deal your system total LUl

Dear Sameer (sameerkhan786125),

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information