Snapdeal.com — Faulty product given by snapdeal

Address:Mumbai City, Maharashtra, 400020
Website:www.snapdeal.com

Dear Complaint Attener Team,

I had Purchase Mircomax Canvas Spark Q380 8 GB ROM Balck mobile phone on dtd. 18.01.2016 wide invoice no.s9bf3d/15-16/52226. I had open my seal box on 29 January 2016, but when i filled the accessory and charge it properly as i am known mobile holder, but this phone is not working and it was continuosly getting hang. I had contact to snapdeal costmer care numerously times but all time they given wrong information of service centre. now i want my money back or need to be replace my mobile phone on urgent basis. This is shameless service provided by snapdeal.

Kindly look into this matter very seriously and snapdeal prompt service will appreciable their work.
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Dear ganesh.xat,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Team
Dear ganesh.xat,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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