[Resolved]  Snapdeal.com — Fraudulent transaction done with my citi credit card

Address:	Srikakulam, Andhra Pradesh, 532001
Website:	snapeal

Dear team,

My citi bank credit card ([protected])

Yesterday i got a call stating that my citi bank cards were hacked and i was one among the 1 lakh cards being hacked recently and i would get new card replacing old one they have asked for the card number. Later, suddenly got messages from citi bank regarding otp's and other was surprisingly received debited messages of 17169rs at 11.42 am on 09 nov 2016 and transaction done at snapdeal.

Eg: 01 transaction of rs.17169 in snapdeal.

Later, i tried to call that number, which was switched off, then i came to know that it was a fake call, the same has been confirmed by citi customer care and they blocked my cards. Then i filed a compliant regarding the same with citi bank complaint (8643). Even citi bank customer care told to complaint the same to snapdeal.
Kindly register this complaint, and please take necessary action to get back my money. Awaitingfor your positive reply.

Thanks & regards,
Santosh kumar a
+91-[protected]