[Resolved]  Snapdeal.com — How snapdeal cheating ?

Address:Kolkata, West Bengal

Brought “Aquagrand 12 ltrs 12 stage R0+UV+UF with TDS Controller Water purifier” from snapdeal on 24 Jul, 2015 and same was delivered on Wed, 29 Jul, 2015. I called snapdeal customer care for installation as advised by SMS and email. They told me the installation man will contact me with-in next 48 hours. Till now, all has good but after getting the call from installation / service man, they refused to install the product to my home. After numerous requests for installation to customer care, I find myself cheated by snapdeal. Then, I requested them that they should retune the product and refund the money by web portal and one by call center. (reference number 04912736 and[protected]. Till now they never contact me . Is this is the way to cheating INDIANs ? Kashi Nath Ghosh Mob.: [protected]
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Complaint marked as Resolved 
they issue refund in 2 days. and tack back the product next week, all is good now. but will be chek othes site before making payment.
Snapdeal.com customer support has been notified about the posted complaint.
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Dear kashinathghosh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

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