[Resolved]  Snapdeal.com — Hp deskjet 1112 printer

Address:Hyderabad, Andhra Pradesh, 500032
Website:snapdeal.com

I have raise the complaint on HP Desk jet 1112 printer in snap deal customer care complaint no is (ref no[protected], i have given complaint on 20 Aug, 2016, i have received a product on 19th aug, 2016, i raised the complaint because the cartridge and printer is not in good condition and cartridge cost is more in the market so i said the customer care return this product and i need the refund and i follow the terms and conditions as per the snap deal website with in 7 working days i raised the complaint. Now 29th aug i got a call from snap deal backend team they said not do any refund for default printer, and they are following own rules and regulations please help me this issue from snap deal i want to return this product ASAP..
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Sep 30, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Aug 25, 2016
niveditap's response
make it asap.
Verified Support
Aug 30, 2016
Snapdeal.com Customer Care's response
Dear shailesh kalgikar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

Hello Snapdeal Team,

Requesting you to refund the amount of cancelled order as it has been more than 2 weeks. Please find the details of this order mentioned below:

Cancellation request - (Ticket Id:[protected]
Suborder Id - [protected]

Regards,
Nivedita Paliwal
Snapdeal.com Customer Care's response, Aug 31, 2016
Verified Support
Dear niveditap,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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