[Resolved]  Snapdeal.com — I have purchase online mobile online M330

Dear rajat1981,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

I already send a mail and contact details. i already notified the issue but i didnt get any update on this?

Thank & Regards
Chinu
[protected]

Everyday, I am getting a e-mail from snapdeal your no is not working...even I have re-sent the number so many time as par the below email...I am just out of station. so please contact on below numbers and close the issue. I am very bed impression to after purchase the mobile from snapdeal.

Hi

please find the no as below.
Nikita Tyagi, ,
[protected]
[protected]
Thanks

Rajat Tyagi


On Tue, Jun 9, 2015 at 4:39 PM, [protected]@snapdeal.com <[protected]@snapdeal.com> wrote:

Dear Rajat Tyagi,

Greetings from Snapdeal!

This is regarding your request number 02018882 registered for the order number [protected].

We tried contacting you on your registered number ([protected] ), however we couldn't reach you. We will call you back in the next 24 hours, request you to bear with us in the interim.

Please share an alternate contact number by return mail, if the registered number is not in use.


In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal

[protected][protected][protected][protected][protected][protected]------

All purchases covered by TrustPay guarantee

Click here to learn more: http://www.snapdeal.com/info/TrustPay
ref:_00D90wAYI._50090qQcsu:ref

[protected] Original Message[protected]
From: Rajat Tyagi [[protected]@gmail.com]
Sent: 5/6/2015 4:24 PM
To: [protected]@snapdeal.com;
[protected]@snapdeal.com
Subject: Re: InFocus M330 16 GB White

This is Mobile, It's not a laptop, Ritesh providing the computer solution
not for mobile.

Thanks
Rajat Tyagi

>
>
>
>>
>>[protected] Forwarded message[protected]
>> From: [protected]@snapdeal.com <[protected]@snapdeal.com>
>> Date: Fri, Jun 5, 2015 at 9:49 AM
>> Subject: InFocus M330 16 GB White
>> To: "[protected]@gmail.com" <[protected]@gmail.com>
>>
>>
>> Dear Rajat Tyagi,
>>
>> Greetings from Snapdeal!
>>
>> This is regarding your request number 02018882 registered for the order
>> number [protected].
>>
>> We tried contacting you on your registered number [protected], however we
>> couldn't reach you due to your mobile is switched off. Further we request
>> you to kindly contact service center at below mentioned address. They will
>> check and assist you in this regard.
>> Complete Computer Solution Shop No101 1st Floor 77, Rahul Complex
>> Ram nagar Ambedkar Road Ritesh K. Agarwal[protected]/91 120
>> 4313153/[protected] [protected]@gmail.com Ghaziabad 201001 Uttar Pradesh
>>
>> In case of any further assistance or clarification on this issue, please
>> reply back to this email.
>>
>> Assuring you of our best services always,
>>
>> Yours sincerely,
>> Team Snapdeal
>>
>>
>>[protected][protected][protected][protected][protected][protecte...⇄
>>
>> All purchases covered by TrustPay guarantee
>>
>> Click here to learn more: http://www.snapdeal.com/info/TrustPay
>> ref:_00D90wAYI._50090qQcsu:ref
>>
>>
>>
>>
>>
>>
>

I am receiving as such mail, even they have mentioned 1 year Warranty of the product. I am not saying you have to replace it.. But you have to provide the services, what you have declared before saling the items. If saling all chiness Items without warranty. Please let me know.

I am Requesting to the all the Sanp deal customer please be careful, this is your money spend carefully. Dont see Amir Khan is on AID or who is this...they are taking the Commission from verndor after that doesnt matter for them. Its a quality product or not?

Dear Rajat,

Greetings from Snapdeal!

We sincerely apologize for the inconvenience you may have experienced.

We would like to inform you that, we would not be able to entertain your complaint as it has crossed the 7 days time period for the return or replacement of the product. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website.

http://www.snapdeal.com/info/TrustPay

We request you to please visit the brand service center as the product has manufacturer's warranty to get the issue/fault rectified, or get DOA letter from Brand service center and share with us at "[protected]@snapdeal.com" .


In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal

I am receiving a such mail everyday, i am ask one question from sanpdeal, what about one year warranty. they have mentioned before saling the product.
I am request the customer to customer please dont purchase any chiness product from sanpdeal. all the vendor saling chiness product, that thing doenst matter for sanpdeal, bcoz they are getting his fix commission without any issue.
I have very bed impression from sanpdeal.


Dear Rajat,

Greetings from Snapdeal!

We sincerely apologize for the inconvenience you may have experienced.

We would like to inform you that, we would not be able to entertain your complaint as it has crossed the 7 days time period for the return or replacement of the product. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website.

http://www.snapdeal.com/info/TrustPay

We request you to please visit the brand service center as the product has manufacturer's warranty to get the issue/fault rectified, or get DOA letter from Brand service center and share with us at "[protected]@snapdeal.com" .


In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal

Hi rajat1981

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks
Team Snapdeal

Concern is still same, I didn't get any update ..what ill get refund or mobile? And when will get it.

Please confirm the same.

Dear rajat1981,

We wish to inform you that, product amount had been refunded on 19 June, 2015.

Regards,
Snapdeal Online Team

But I didn't receive anything, can you please share the courier details

Dear rajat1981,

We wish to inform you that, product amount had been refunded on 19 June, 2015 and it will take 9 to 10 working days to reflect in your bank account.

Regards,
Snapdeal Online Team

Still I didn't not receive any amount yet. Can someone please

Snapdeal.com — INCORRECT ACCOUNT NUMBER

Dear sir, I have ordered a Bureaucrat Blue Cotton Blend Regular Formal Shirt Order ID: [protected]. I have given u an incorrect account number for the refund policy.I want to recorrect my account number. can u please help us.

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I have already informed you that when I have opened the packing of Gyser, outlet tap was broken. Please replace the gyser or change the tap. Rajinder Malik Mob No [protected]

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Money debited but order not placed.

L have placed order on 8th june on snapdeal.com of camel toolkit Rs 849 Rs 846 debited from my SBI debit card & Rs 3 from my freecharge wallet but order not placed also I used promo code for 20% cash back but order not placed free charge refund me Rs 3 on my wallet but after 5 days passed my Rs 846 not refunded

Dear vijay malvr,

Kindly share your registered email id and contact details on [protected]@snapdeal.com to assist you further.

Regards,
Team Snapdeal

Dear vijay malvr,

We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal