[Resolved] Snapdeal.com — I returned the product which i received but refund not initiated.

Venu Sivanarayana

from Nellore, Andhra Pradesh

Address:	500010
Website:	snapdeal

I have returned the product i have received for size issue. After courier pick up the returned is rejected for quality check...
When i have contacted executive said ask courier guy we are responsible if courier guy changes the product. No proper response simply cutting the call in conversation. Snap deal is cheating the customers. Who is responsible if we sent a correct product but changer or tampered the product

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Jan 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Snapdeal.com Customer Care's response Dear Venu Sivanarayana,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Dec 13, 2016

Snapdeal.com Customer Care's response Dear Venu Sivanarayana,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal