[Resolved] Snapdeal.com — IBall Q45i (3G + Wifi, Calling, Gray) | |||||
I Purchased iBall Q45i (3G + Wifi, Calling, Gray) from snap deal. while using this tab I started facing the problem with the camera issue and I complained about that to the help support team of snap deal for a replacement. but never got any call. they emailed me about the troubleshooting part. still faced the problem. I was cheated by them. I am attaching all the details of the product along with the complaint and the reference no. Now when I opened the snap deal and saw the order in my list. there they have mentioned that the issue is been resolved by troubleshooting assistance. but this didn't help me. and then they closed the issue. I was at my home town and so was not able to take proper action for the issue I had to face. overheating. camera not starting up. these were the issue i complained about. Got to know from friends that consumer care take care of this matter. so kindly help me. I just want you to take action against them and compensate me with the issue that I have faced and still facing the issue. Was this information helpful? | |||||
Jun 10, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2016 Snapdeal.com Customer Care's response Dear nickranu, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
2 Comments | |||||
Comments
No nothing you did regarding my complaints.
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+91 11 4637 1100 [Customer Care]
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We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal