Snapdeal.com — Is not giving refund and giving mental torchure

Address:New Delhi, Delhi, 110001
Website:snapdeal.com

Order ID: [protected] (1 Item) I purchased a
Nokia 105 Dual SIM Black Mobile phone, But i rec'd a Single sim phone instead of Dual sim and also there is a small crack on the edge of the phone Plus the Box was Looking like resealed By some guy, Snapdeal cheated me by supplying me a Forfeit item and Now They are not listening to me and daily making some excuses saying that service engineer will visit and all instead they should contact courier people they are the thieves they stole the original itme And Put some other Item in it this is not being properly handled by snapdeal and daily they are giving mental torchure by calling me, I will take this to higher level if i dint get refund for the product plus you will be forced to penaled against the mental harassment, so dont think this will jot go far I tell you this will go far and and lemme get this straight you bear the consequences for sure if i dont get my refund
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Govind Bhardwazz,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal
i have replied to your mail with images please check and call me
Dear Govind(Govind Bhardwazz),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

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