[Resolved] Snapdeal.com — Item not delivered not traceable

Gowhar Peerzada

from New Delhi, Delhi

Address:

Patna, Bihar

Order ID: [protected].
Pathetic and disgusting service. I placed an order with Snapdeal on 30th Aug 2016. I received a msg that my order has been dispatched and would be delivered before 9th Sep. The item is still not delivered nor traceable and I am not even able to contact customer service. Whenever I call I get a voice message saying my order is in transit. I got a msg on 17th Sep saying my order will be delivered by 15th Sep. This is ridiculous.

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Oct 20, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 17, 2016

Updated by Gowhar Peerzada Meltbook Convergence Pvt. Ltd is the seller.

Verified Support

Sep 19, 2016

Snapdeal.com Customer Care's response Dear Gowhar Peerzada,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal