Snapdeal.com — Laptop is defective in screen and keyboard

Address:411057
Website:www.snapdeal.com

I purchased laptop from snapdeal.com and my order number is [protected] on 24th of Nov 2015. Actually this laptop is defective in screen and keyboard. Also there is price difference in MRP written on product and MRP shown on snapdeal.com. Snapdeal.com is not giving any kind of support. I did not like the product because of poor quality of keyboard and screen. Same day of delivery, I tried to return to snapdeal.com but I was unable to return it. Snapdeal.com is not willing to resolve this issue. What shall I supposed to do with this poor quality of product ? Thank You
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear fraud_tata,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

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