Snapdeal.com — Meizu mx5 mobile

Dear Customer (jvbairaria),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Dear Snapdeal,

This is regarding purchase of two chairs from Snapdeal on 31st March Against Order Id : [protected] and Suborder Id : [protected] . This order was supposed to be deliver on 06th April to 10th April, 2016 but Snapdeal was failed to deliver and later I got new delivery dates from Snapdeal which was between 12th April to 15th April. So As expected, Snapdeal was again failed to deliver the product and then I had call with Snapdeal customer care on 15th April to Cancel this Order Id [protected] and refund my money because on 16th April I was travelling to Qatar with family and nobody will be in Pune to receive the order . After following up with customer care from last 10 days, I came to know through email from [protected]@snapdeal.com that your product was already delivered (SHOCKING NEWS FOR ME !!!) . Please note I haven’t received this product because neither me nor my any family member is staying in delivery address(Pune) since 16th April, 2016 then how come this product can be delivered?? . Therefore, I would request you to please return my money ASAP . I hope would receive positive response this time from Snapdeal.

Regards
Puja Labhi

Dear Puja Labhi,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Hi Customer (jvbairaria),

Please share the correct order details so that we can assist you further.

Thanks,
Team Snapdeal