[Resolved]  Snapdeal.com — Missing refund not received

Address:Mumbai City, Maharashtra, 400037
Website:snapdeal.com

Please HELP

My name is kamaljit.My concern is i was trying to make a purchase of a Women boots on SNAPDEAL.COM on 29th jan 2016 i made the payment from my account but the amount got debited but order was not confimerd on payment page its shows ERROR.Immediatly I Contacted Snapdeal customer Support they sai wait for 20 mints amount will be auto refunded i said ok...then after 2hours i called up again they said amount will be refunded within 24 hours...i waited again said its ok...the after 24 hours one lady from snapdeal team called me and said the same thing " YOUR MONEY IS SAVE WITH US BUT IT WILL BE REFLECTING WITHIN 48 HOURS" i said ok...they was making me fool every time only just giving me TAT And TAT Not the resolution and even not, my money as well..on the same day i orderd COD Product that product deliverd but not my money...Still M Waiting...Now My Next Step Will be Legal and The Same Thing Will Be posted on Social media...M Very Very much fed up by doing follow ups of my money...


My Details
Amount debited 1699rs
bank name :ICICI Bank
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Apr 27, 2017
Complaint marked as Resolved 
I Got The Refund
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear kamal1002,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Team
My Register ID Is [protected]@gmail.com still not recived The Refund as spoke to supervisour as well of snapdeal...i dont know why you guys are doing this..
Thank you so much team now my issue has been resolved...it was delayed but...now its resolved thank you so much...
Dear Kamal(kamal1002),

Thanks for acknowledgement.

Regards,
Team Snapdeal

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