[Resolved] Snapdeal.com — Mobile

sukantasaha

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700015
Website:	snapdeal.com

I ordered a swipe connect 5.1 Mobile on 11 Oct([protected]).but camera didn't work .I had complaint than they replaced on 25 Oct.but same problem I faced.then I complain again but they also said to me engineer will visit and then we will come any decession.I also said them that I am not in home 8am to 8pm how is possible to engineer visit.thay also said you have to present in home.other wise refund will not be paid. PLS HELP ME

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Jan 5, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear sukantasaha,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear sukantasaha,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal