Snapdeal.com — Mobile phone purchase & return - scam in association with the courier service | |||||
I had purchased a mobile phone from snapdeal which was found to be faulty with its bluetooth not working and issues with charging. first, they insisted they will check the phone and then only initiate a return. then, for several days thier courier guy didnt turn up. the courier guy finally picked up the phone from my house but didnt give any receipt of the same even after asking. his name is ravi (jv express) and i have his number too. snapdeal is saying they havent received the courier and refuse to do anything about it. its been a month and half of constant struggle with them Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Rachit133,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal