Snapdeal.com — mobile problem

i want to replace the mobile or get a better service to make the device work

NOT GOOD RESPOND FROM THE CUSTOMER CARE

Dear Harsh D Patel,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Harsh D Patel,

Thank you for contacting Snapdeal.com

We sincerely apologize for the inconvenience you may have experienced.

We would like to inform you that, we would not be able to entertain your complaint as it has crossed the 7 day TAT. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website.

http://www.snapdeal.com/info/TrustPay

We request you to please visit the brand service center as the product has manufacturer's warranty to get the issue/fault rectified.

Thanks & Regards
Snapdeal.com

Order number -[protected] ...I brought micromax unit 2 from snapdeal just 4 months back I am getting a network problem it doesn't show the network signal at all where as my sim is absolutely fine in working condition ..i had given to sevice but no use of it i have the same problem again ...so my mobile is at the waste no use of this mobile

invoice date :2-Apr-2015
name: gnanendra kumar
mobile number :[protected]
email id : [protected]@gmail.com
invoice number: S2F27E/15-16/70
order no:[protected]
lenovo s580 black
item code : 2376980
suborder no: [protected]
imei no :"[protected]"

RESPECTED sir
i buy a mobile that can wifi problem and model number problem it not connecting wifi and it display not in range but the wifi is beside the mobile that is main problem
think you