Snapdeal.com — Money deducted but order not placed | |||
Sir, Today dated 24 may 2015 I placed a order for a hero maestro black colour. My balance of Rs 3000 was deducted from my account but showing payment gateway error please try again in snapdeal site. Now there is no mail in my mailbox regarding product number and also not showing in snapped account. Please do needful I would be thankful to you. Details are as follows POS [protected] at snapdeal PayU txn#[protected]. Email [protected]@gmail.com A snapshot of above transaction is also attached. With regards Suraj kimni Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Please do needful
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Reply
Dear Suraj kimni,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
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