Snapdeal.com — Money deducted but order not placed in snapdeal.com

Address:Thrissur, Kerala

Ordered a sony headset dell keyboard and a usb hub and the total amount was 2146 and the paid the amount by SBT Debit Card (Maestro) After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE Bank Name : State Bank Of Travancore Account No[protected]
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Snapdeal.com customer support has been notified about the posted complaint.
May 25, 2015
Updated by Karthik Siva
its a logitech keyboard. sorry for the wrong info

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Dear Karthik Siva,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Karthik Siva,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team

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