Snapdeal.com — money not debited from the snapdeal account-regd.

Address:

East Khasi Hills, Meghalaya

I have purchased1(one) no of Being Trendy- Pressure Washing vide order no.[protected] for Rs.399/- However, on receiving the product it was found broken and the same was returned back to snapdeal. As the amount of Rs.399/- was not refunded to me but it was credited to my snapdeal account. On 05/02/2015 in place of the earlier product I have placed another order of 1(one) no of MPI Titoni Universal car travel vide order no.[protected] for Rs.308/-. In this regard, I was expecting that the snapdeal would adjust from the amount of Rs.399/- which was not refunded to me.In view of this I had to pay Rs. 308/-. Please reply... was not debited/deducted from the snapdeal credit account but instead i have to pay Rs.308/- for the above fresh order.Please reply..??????