[Resolved]  Snapdeal.com — Multiple issues created with return and refund of products already picked up by Snapdeal

Address:	Pune, Maharashtra, 411007
Website:	www.Snapdeal.com

Below is the original complaint posted on 27th August and the issue is still pending.
****************************************************************
I had one of the worst experiences with Snapdeal. I have been a regular online shopper and have never faced such abrupt, unprofessional, and unethical behavior by any other e-commerce websites.

On 10th August I received an email from Sapdeal saying that my Order#[protected] has been cancelled and my account is being closed due to some transactions which do not pass their Internal check. ALso, Please note that all other open orders and refund claims on this account have also now been cancelled.Now how abrupt is that. I was not involved in any kind of dispute with Snapdeal and have very much adhered to their 7 days widely proclaimed EASY RETURN policy(which I highly doubt now) to return any product. So I fail to understand on what basis such a decision was taken. Shouldn't the customer be told about the rationale transparently??

For privacy reasons I don't want to mention my email id or other particulars on this forum. However, using the above mentioned order ID my details can be found.

Additionally- regarding one more order#[protected] (Tryfa White Crepe Jumpsuits), the product was picked up by Snapdeal from my home after multiple followups from the day return request was placed. Now again they are creating same hassles for me to refund the amount for this product as well.

This is such a fraud by a company. They have picked up my product and now gulping up my money too. I want my money to be refunded by Snapdeal immediately. This is causing me so many hassles and wasting my time.

#I would never advise any one to shop with them. They don't even follow the policies which are listed on their website and operate in a very monotonous way. I am really fed up following up with them.

***************************************************

I expect a refund of INR 1200 for order#[protected] (Tryfa White Crepe Jumpsuits) immediately. I am pretty keen on getting my money back. YOU HAVE PICKED UP THE PRODUCT AND BLOCKING MY MONEY TOO. PLEASE REFUND MY MONEY IMMEDIATELY TO AVOID FURTHER DAMAGE TO YOUR STANDING.