Snapdeal.com — no delivery | |||
Very poor and pathetic online store. They least care about the customer order. My story is similar like other. I ordered for one electric chimney on 3rd October. application was showing your delivery on 9th October. But didn't receive either a single call or update on my item. Then i tried to reach these buggers they said some issue with seller. Henceforth they have changed seller now you will get item soon on before 14th. But no delivery, then i called again they said sir issue with parcel person, you will get delivery by 19th October. But no delivery. So now once again i called up. one of executive said sir your order has been canceled. how and why can you connect me to your senior they senior said, no cancellation, it is in progress. What the hell this irresponsible contradictory response. My worst experience with this store. Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I Umesh Kushwaha experienced very poor and pathetic online Shopping Portal snapdeal.com. They least care about the customer order. My story is similar like other. I ordered for one eye glass on 9th October. application was showing your delivery on 17th October. But didn't receive either a single call or update on my item. Then i tried to reach these buggers they said some issue you will get item soon on before 19th. But no delivery, then i mailed to customer care and company's executive Director Mr. Bahl . But no delivery even I didnt get any reply for same . What the hell this irresponsible contradictory response. My pathetic experience with this Snapdeal.com.
Reply
Dear Niraj,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
my order no, [protected]
i had ordered Tsx Exquisite Polo TSHIRT 8 PACK
i had received wrong colour.in that case i returned it to you.still now i have not got courier charges as well as the valid shirts to me
i have also sent you my bank details 10 days ago for courier charge
i had ordered Tsx Exquisite Polo TSHIRT 8 PACK
i had received wrong colour.in that case i returned it to you.still now i have not got courier charges as well as the valid shirts to me
i have also sent you my bank details 10 days ago for courier charge
very bad service
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information