Snapdeal.com — No warranty card received and no demo provided on my purchase of Eureka forbes vacuum cleaner | |||
I Purchased eureka forbes quick clean vaccum cleaner from Snapdeal on 22.05.2015 (Order No [protected]). Payment was made online and delivery was received on 23.05.2015. there was only receipt of snapdeal on top of the parcel and it was told that the warranty and invoice will be inside the box. upon opening we found no invoice and warranty card was empty. when we contacted snapdeal for warranty they sent one invoice on mail and told that this will act as warranty card also. Also when we contacted them for demo for the product they didnt gave us any positive reply and asked us to contact eureka forbes. upon contacting eureka forbes they sent one technician for demo who told us that they dont cover snapdeal products for demo and went back. we again contacted snapdeal and eureka forbes who confirmed us that demo will be provided but we received no response as yet. it is really very annoying that we are contacting them again and again and no one is even bothered to reply or do something. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi ashver1986,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team