[Resolved]  Snapdeal.com — Not delivering the order on committed date and improper services

Address:Mumbai City, Maharashtra

I ordered a Order ID: [protected] (1 Item) View Order Details Placed on Thu, 13 Aug, 2015 and estimated delivery date was 17th to 20th August. It reached Mumbai Hub on 17th itself but they didn't deliver before date. Now its 20th august the order has reached Thane Branch where my shipping address is and courier team is now saying that they can't deliver it today and will deliver tomorrow i.e.21st August. Please help from this pathetic service by Snapdeal
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Thanks Consumer complaints forum my complaint has been resolved and I have got the order delivered in nice quality and package...As soon as I raised the complaint it made the courier team deliver my order on time and made me enough calls to assure the same mistake is not repeated and apologized for the inconvenience.Thank you snapdeal and Thanks Alot to consumer complaints forum.
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear skcj007,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Thanks Consumer complaints forum my complaint has been resolved and I have got the order delivered in nice quality and package.
Dear skcj007,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team
Hi skcj007,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information