[Resolved]  Snapdeal.com — Not refund money

Address:560036
Website:www.snapdeal.com/orderSummary?order=12804272923&code=7895d1b8466bc5d1bbe3b6d6fceb57fc

I have ordered the product "health fit india 10kg dumbbell rods home gym set" on 13th april 2016, and i got the damaged product on 19th april 2016. So, i have send the product for replacement on that day only. Whenever i have called them, they told within 2 days my money will be credited my account. I have send so many emails. But still now i did not get my money back. I have the return receipt slip which i got from the courier person. I have attached return receipt slip and invoice slip also. Please check it.
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Sep 22, 2016
Complaint marked as Resolved 
I have called so many times as well as send mails . Every time they replied that within 2 days i will get my money back only . I have order the product 13 april 2016, still i did not get my money . And now they had updated the status as a deliver, earlier it was pending status . It's almost 5 months over, still i did not get the money . Whenever i call to snapdeal they told that they raised the problem, within 2 day it will be resolved .
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
Snapdeal.com Customer Care's response
Dear Santosh Mahato,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Sep 28, 2016
Updated by Santosh Mahato
Still now the complaint is not Resolved . My issue is not resolved . In the snapdeal web site it is showing the status delivered . But i did not get my product back . I had called the spandeal customer care person, they said that they raised this issue and within two day this issue will be resolved . It's almost 5 months completed, but still now i did not get my money back . After launch the complain in this site, the snapdeal customer care person were not contact me .
Oct 03, 2016
Updated by Santosh Mahato
It's five months over and still now i did not get my money back from snapdeal . Sir, Please do the something .
Verified Support
Oct 06, 2016
Snapdeal.com Customer Care's response
Dear Santosh Mahato,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
Verified Support
Dec 01, 2016
Snapdeal.com Customer Care's response
Dear Santosh Mahato,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
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