Snapdeal.com — Not refunding for defective canon ixus 160 20mp digital camera | |||||
I bought the product(delivered on 26th Oct, 2015) from Snapdeal and they send me a defective product. So, I made a refund request on 29th Oct. Next day, they called me and told me to go to the canon service centre and made a repair from there and provide the jobseet, then only they can refund. Otherwise they can't refund. Snapdeal gives 7 days return/ replacement guarantee. I requested within 4 days but they are not refunding. I need some action against this. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
Regards,
Snapdeal Online Team