[Resolved]  Snapdeal.com — Not refunding money

Address:Kolkata, West Bengal

Respected sir/madam
I am samrat biswas
Mobile number [protected]
I ordered a badminton racket from snapdeal.com
Which at delivery i found to be broken
I recieved snapdeal and they told me to send it back and they will pay me full refund
(Complaint number 5855949 and order no [protected])
After sending it back at 15th april they told me that my refund has been initiated and within 5 to 7 working days it will be refunded in my account
But to my grave concern after 7 days passed by i contacted the customer care to get a update of my situation
Each and every day they tell me to wait for another day and say they are working on it and it will be refunded tommorow
Now 12 days have gone by still no sign of refund
Even they are not replying my mails
Please help me to resolve my situation
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

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Dear SAMRAT BISWAS,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
i have undergone the procedure as directed by snapdeal_help
resolve the matter
inspite of resolving all you guys do is just make us wait and steal our money and try very hard to sound that your helping
dont buy from snapdeal.com.
spread the word in facebook.
they are just a bunch of thieves who steal peoples money.
i recieved a product which was broken.(Complaint Number: 5855949) now after sending it back they are telling that it would take 5 to 7 days.
yert i havent recieved the money.they just tell to wait for another day and this goes on and you never get the money.
they tell you to send a mail regarding the concern to [protected]@snapdeal.com

but nothing happens
it just their way to steal money
thanks snapdeal for letting me know your true face
i will never buy from snapdeal nor i will let my friends and family do it
dont buy from snapdeal.com.
spread the word in facebook.
they are just a bunch of thieves who steal peoples money.
i recieved a product which was broken.(Complaint Number: 5855949) now
after sending it back they are telling that it would take 5 to 7 days.
yert i havent recieved the money.they just tell to wait for another day and this goes on and you never get the money.
they tell you to send a mail regarding the concern to [protected]@snapdeal.com

but nothing happens
it just their way to steal money
thanks snapdeal for letting me know your true face
i will never buy from snapdeal nor i will let my friends and family do it
i have returned the product and provided the proof of delivery also but they are refunding my money
my order number is [protected]
i returned the product on October 22nd, its more than 2 months but they are not providing my refund.
they asked me to provide the proof of delivery and i have provided the proof of delivery also
please find the attachment of proof delivery
worst shopping site

my order number is [protected]
my courier consignment number: A991B1058473
and i have provided the proof delivery in the attachments
please help me
you are the only source who can help me
REQUEST NO 12520613
order number [protected].
Refund of amount 31, 488/-
Powermax Fitness TDM-125 Multifunction Motorized Treadmill 2.0

I placed order but order was not placed and my money was debited from my account and I have submitted account statement of CANARA BANK in PDF formats with respect to deduction of 31, 488/- rupees from my account, am wiating for refund since 09th Nov 2015, am calling daily to snap deal and answer is "TEAM IS WORKING" "WILL REFUND SOON" "TECHNICAL DEPARTMENT IS WORKING" "FINANCE DEPARTMENT IS WORKING" "HAVE RAISED ISSUE WITH BANK". I dont want your apologies for inconvenience and those are my savings of many years.

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