[Resolved]  Snapdeal.com — Not Refunding the amount

Address:

Thane, Maharashtra

Hi, I have purchased a laptop from snapdeal and it was delivered non working, i got a letter of acknowledgement from the Lenovo customer care where they have clearly mentioned that the product was DOA ( dead on Arrival ), i have submitted relative scanned copy of the same, and the reverse pick up was also done by snapdeal on 1/12/14, it was delivered on 10/12/14 to snapdeal, till date there is no refund, they have taken IFSC code and still not refunding the amount my complain nos with snapdeal is 11918851, NOW WHAT TO DO ?? as per their trustpay they have to return within 7-10 days now they r playing prank, saying that they need to verify IFSC code and it will take time.