Snapdeal.com — Order cancellation after successful payment of Laptop

Dear rakeshsoni32,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Hi Abhishek,

I placed order for Lenovo G50-70 Notebook[protected]th Gen Intel Core i3- 4GB RAM- 1TB HDD- 39.62cm (15.6)- DOS) (Black) on Snapdeal got good discount, I got receipt of total amount but Snapdeal cancelled my order by themselves giving no reason.

Now they are saying that they will refund me money, but I lost some other good deal from other service provides because of Snapdeal discount and offer.

It looks like a publicity stunt by Snapdeal to give discount and not to deliver product to the customers.

I am not satisfied with Snapdeal as I missed good deals and now they are also saying that they will not process my order.

I don't want to place new order and want to have the same order to be processed and delivered as soon as possible.

Attached it the receipt of payment and transaction.

Regards,
Rakesh Soni
[protected]
[protected]@hotmail.com

Hi rakeshsoni32,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com. Thanks,
Team Snapdeal