[Resolved]  Snapdeal.com — Order cancelled but refund not received

Address:380008
Website:Snapdeal.com

Hi team,

I have cancelled order from snapdeal.com as on 15th January 2016 as order id :- [protected]
As informed by the

[protected]@snapdeal.com

In case you wish to continue with the cancellation, do not accept the delivery (return the delivery). Once we receive the returned item, we will initiate the refund in your bank account.

So i had not accepted delivery of order but refund amount of my order is not received yet.

I would request you to please help me out to get refund amount.
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Jan 29, 2016
Complaint marked as Resolved 
Due misunderstanding done by snapdeal i was not getting refund. Finally I received the refund. Thanks for the help for getting solution and my issue resolved. Also thanks to snapdeal for instant and quick response.
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Parth13,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Hi Parth,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team

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