[Resolved] Snapdeal.com — Order cancelled by snapdeal and refund not received

Parul Vaidya

from Panipat, Haryana

Address:	Panchkula, Haryana, 134109
Website:	www.snapdeal.com

I paced order [protected] on 2nd October and did'nt receive any update till 14th. Even no reply was there for enquiry mail sent through snapdeal application. Later received a message that my ordered has been canceled and on application its showing refund complete on 19th october. However no amount is credited in my account. Request you to look into the issue.

This is second time when order has been cancelled and I have to struggle in following up with you.

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Nov 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Parul Vaidya,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Parul Vaidya,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal