[Resolved]  Snapdeal.com — Order id [protected]: return not picked up even after 13 days

Address:Jaipur, Rajasthan

Snapdeal ORDER ID [protected]

I ordered Campus Sutra Blue Hooded Sweatshirt from Snadeal on 14th March 2014. One of sweatshirt (Item code: [protected]) did not fit properly hence I had to return it. The order was delivered on 20th March and I raised the return request on 22nd March 2014. Till today on 4th April 2014 no one has came to pick up the reverse parcel. Its been almost 13 days. Snapdeal’s execs at the helpline no. [protected] does not know anything and give foolish answers. I have dropped some 6-7 mails at the customer support mail ID and called on the above mentioned phone no. 10 times but no resolution has token place.

Guys do not buy anything from Snapdeal. Its return policy is worst in the world of online commerce. They will keep your money and not resolve the issue for a month at least. I am suffering from last 20 days. This they are doing to me for the second time in a row. So beware of Snapdeal!!!

Regards
Amit Jain
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear AMIT JAIN,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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