[Resolved] Snapdeal.com — Order no.[protected] dt 01.10.16. cello lifestyle s/s flask 1000ml

mhonbeni ngullie

from Ludhiana, Punjab

Address:	Thane, Maharashtra
Website:	snapdeal

On 14.10.16 we received 2pcs. Cello 1000ml flask from adeshwar marketing inv no.[protected] amt paid 1099.00 on cod. But very unfortunate both the flask were damaged. We ask for replacement and both the flask were taken back on21.10.16. Yesterday we were replaced by only one pc. Vide inv no. Sb43c7/16-17/4362 dt 17.10.16. Amt mention 715.00. Where gone the other piece? Either you send me the other pc. Or refund the balance amount on early basis.

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Nov 26, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 21, 2016

Updated by mhonbeni ngullie As per order we paid Rs 1056.00 for 2pc. flask inv. no. S15F50/15-17/6305 but only 1pc. was inside the packet that too damage one. Pick up done for replacement but no response yet.

Oct 25, 2016

Updated by mhonbeni ngullie We received flask from bharat trading inv no. s15f50/16-17/6305 dtb04.10.16. amt paid 1056.00 cod. but we received only 1pc. inside the packet that too damaged one. we ask for replacement, the same company send us again only 1pc. fresh item vide inv no, s15f50/16-17/13630 dtn20.10.16. amt mention 694.00. then where gone the other pc. either you refund the balance money or send the remain one.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear mhonbeni ngullie,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Mhonbeni Biswas,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal