Snapdeal.com — Product not delivered

Address:560037
Website:www.snapdeal.com

Hi,
I have purchased Dr Morepen Digital Thermometer (MT-101) on 28-Apr-2016.Order ID: [protected].
It suppose to be deliver on or before 03-May-2016.

Till the date I have not received the product. I wrote to '[protected]@snapdeal.com' and they said, we are not able to reach you..!!

Then on 05-May-2016, I got a call from [protected] introducing as higher authority and promised that product will deliver before end of the day(on 05-May-2016).

But I haven't got any call from anyone regarding my product delivery..!!

And Finally, Today(06-May-2016) I got a mail, that my order has been cancelled..!!!

Is this the expected service from SNAPDEAL..!! Each and every time, given a false commitment to customer and suddenly cancel the order..!!

Actually, I think, to bluff CUSTOMER, THEY ARE SHOWING HUGH DISCOUNT IN THEIR WEBSITE AND WHEN SOME CUSTOMER BOUGHT THE PRODUCT, HARASS THE CUSTOMER AND THEN SILENTLY CANCEL THE PRODUCT. MOST IMPOTENT, THEY DON'T HAVE PROPER CUSTOMER CARE CHANNEL TO COMPLAIN OR TALK TO THEM ABOUT YOUR ISSUE.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sahariyaz,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Product MRP 175/- without discount and snapdeal price with discount Rs. 246/- .
I, have called so many times snapdeal customer care and reply me execs amount
Return you but no amount received till date.

Please action
Thank you
Order id [protected]
Placed on - 30.4.2016

There is a fault in display of led

Hello this is vipin i ordered product from sapdeal Order ID : [protected].
They are not deliver product and send a msg your product has been canceled without giving me any information. Till now after 24 days they said it will be refundeded as soon as possible.
I have buy karbonn aura with 1gb ram, the phone looks great and cool but in after one week there was a problem on mobile screen.I turn on mobile but there was black screen on mobile I can't see anything on screen.. So bad experience on snapdeal ..
Ethiic White Cotton Blend Kurta Churidae, this parcel get on 16th march this white cotton blend kurta is to small on 17th this parcel send tro exchange but i not get this parcel.
I ordered saree from snapdeal but it was not good so i gave it for returned.product was delivered to me on 20/1/2016.that day only i proceed foer refund but till now i have not receiver courier services.i complained many times to customer support executives but no use.Order ID: [protected]
I have returned aluminum suction lift price 849, 17 March 2016
I am regular customer
But not refund in my Snapdeal balance acaunt

Had purchased Wills life style trouser, the product is not original one
Payment not received for two months
Dear Customer(ssvipinss),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear sahariyaz,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

SAME MESSAGE I AM GETTING AGAIN AND AGAIN.. WITHOUT ANY SOLUTION..
Dear ssvipinss,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Snapdeal.com — order not deliverd

Sir, Order no:[protected], this order status required thanking you

taking more time to delivery

Sir, Order ID:[protected] ordered Date:28March 2015 Mobile No.[protected]. but I didn't received any update.I have checked with Courier persons they are answering that they are not finding the Item yet. Really its wasting my time...

cancelling order

i want to cancel my order on snapdeal.in because i am suffering mentalic and family problem

product not yet delivered PRODUCT CODE 5412451142

Dear sir, I order PRODUCT CODE [protected] on 17/12/2014 but my order not yet delivered, kindly delivered immediately the product. Thanks and kind regards, Murugesan [protected]

Product is different from what is shown

THE COLOR OF THE PRODUCT IS TOTALLY DIFFERNT FROM WHAT IS IN THE PICTURE THAN WAT IS DELIVERED. KINDLY WANT MY CASH BACK... KINDLY DO THE NEED FULL...THANK U

product not delivered in given time period

I had placed two orders but I have not got them in website given time p
Dear vikrant Tomar,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information