Snapdeal.com — Product not delivered | |||||
Hi, I have purchased Dr Morepen Digital Thermometer (MT-101) on 28-Apr-2016.Order ID: [protected]. It suppose to be deliver on or before 03-May-2016. Till the date I have not received the product. I wrote to '[protected]@snapdeal.com' and they said, we are not able to reach you..!! Then on 05-May-2016, I got a call from [protected] introducing as higher authority and promised that product will deliver before end of the day(on 05-May-2016). But I haven't got any call from anyone regarding my product delivery..!! And Finally, Today(06-May-2016) I got a mail, that my order has been cancelled..!!! Is this the expected service from SNAPDEAL..!! Each and every time, given a false commitment to customer and suddenly cancel the order..!! Actually, I think, to bluff CUSTOMER, THEY ARE SHOWING HUGH DISCOUNT IN THEIR WEBSITE AND WHEN SOME CUSTOMER BOUGHT THE PRODUCT, HARASS THE CUSTOMER AND THEN SILENTLY CANCEL THE PRODUCT. MOST IMPOTENT, THEY DON'T HAVE PROPER CUSTOMER CARE CHANNEL TO COMPLAIN OR TALK TO THEM ABOUT YOUR ISSUE. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
24 Comments | |||||
Comments
Hello this is vipin i ordered product from sapdeal Order ID : [protected].
They are not deliver product and send a msg your product has been canceled without giving me any information. Till now after 24 days they said it will be refundeded as soon as possible.
They are not deliver product and send a msg your product has been canceled without giving me any information. Till now after 24 days they said it will be refundeded as soon as possible.
Ethiic White Cotton Blend Kurta Churidae, this parcel get on 16th march this white cotton blend kurta is to small on 17th this parcel send tro exchange but i not get this parcel.
Had purchased Wills life style trouser, the product is not original one
Payment not received for two months
Snapdeal.com — order not deliverd
Sir, Order no:[protected], this order status required thanking youtaking more time to delivery
Sir, Order ID:[protected] ordered Date:28March 2015 Mobile No.[protected]. but I didn't received any update.I have checked with Courier persons they are answering that they are not finding the Item yet. Really its wasting my time...product not yet delivered PRODUCT CODE 5412451142
Dear sir, I order PRODUCT CODE [protected] on 17/12/2014 but my order not yet delivered, kindly delivered immediately the product. Thanks and kind regards, Murugesan [protected]Product is different from what is shown
THE COLOR OF THE PRODUCT IS TOTALLY DIFFERNT FROM WHAT IS IN THE PICTURE THAN WAT IS DELIVERED. KINDLY WANT MY CASH BACK... KINDLY DO THE NEED FULL...THANK Uproduct not delivered in given time period
I had placed two orders but I have not got them in website given time p Dear vikrant Tomar,
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.
Regards,
Team Snapdeal