Snapdeal.com — order not delivered.no response.

Address:Ahmedabad, Gujarat

THE ORDER PLACED ON 18TH OCT.2014. IT IS UPDATING GOING HERE AND THERE FROM ONE SELLER TO ANOTHER BUT NOBODY IS DELIVERING THE PRODUCT.I HAVE ORDER THE SAME ITEM BEFORE ALSO 4TH OCT 2014(ORDER [protected]) FOR WHICH WRONG ITEM SENT AND THEN MONEY REFUNDED AFTER SO MANY DAYS..TILL DATE I HAVE NOT RECEIVED MY PRODUCT.EVEN YOU SAY FESTIVAL SEASON, IT IS MORE THEN THAT DELAY.AND YOUR TEAM IS NOT DOING ANYTHING.JUST LOOKING AND LOOKING INTO MATTER.WHAT ARE THEY LOOKING? ANOTHER SHIPPING DATE 30 OCT.2014 IS OVER. AND ITEM YET NOT SHIPPED.THEY ARE JUST SAYING PROBLEM FROM SELLER.YOU DON'T EVEN HAVE CONTROL ON SELLER SO HOW CAN YOU ALLOW THEM TO SELL ON YOUR SITE.AND ALSO THERE IS NO PHONE CALL RECEVIENG FROM YOUR SITE.EVEN AT LATE NIGHT HAVING HUGE VOLUME OF CALLS SO CANT TAKE MY CALL FOR TWO HOURS, I HAVE MADE MORE THEN 50 CALLS TO YOUR CALL CENTER BUT NONE WAS ANSWERED.DELIVER MY PRODUCT.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Mazzi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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