Snapdeal.com — Order not received

Address:Mumbai City, Maharashtra

A pogo stick was booked on 6th of april 2015 @ rs 1530. . order confirmation the said date was received thru sms. But till date the said order is not received. Repeated follow up with snapdeal and courier company resulted into blaming each other and there is no Trace of order as of now . courier company reapeatedly confirmed that they have not recieved the order by snapdeal ..request to kindly look into the matter and arrange for the delivery of the order A.S.A.P.
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As i have all the proof the entire process right from order booking to following up the order till date ...as i have option open to reach out to releavent authorites including the consumer forum
Dear snehal sadavarte,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear snehal sadavarte,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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