[Resolved] Snapdeal.com — Order placed but product not received

ritesh15

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

Order id no.[protected] placed on 23rd sep 2016 at snapdeal website. After not receiving for almost 3 weeks i tried to cancel the order but unable to do it after many attempt through login id. Even customer care persons never picked up calls and always calls were on waiting, tried many times. I did registered online complaint, reference no. 32845554. Till date no response from snapdeal.

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Nov 22, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Snapdeal.com Customer Care's response Dear ritesh15,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 04, 2016

Snapdeal.com Customer Care's response Dear ritesh15,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal