Snapdeal.com — Order price was Rs 8652, but now demand 4x extra price | |||
On[protected] at morning 10:00 am I see a samsung galaxy note 3 black mobile on snapdeal very attractive price, I shows only Rs-8652 . So I ordered one mobile for my nephew against cash on delivery payment via my mobile. Snapdeal send me a mail & SMS with order number [protected], after some time snapdeal confirm sub order number [protected], but now snapdeal says that it was wrong price. I can’t get this mobile on this price. I want to ask snapdeal that, what is my fault if I see this kind of offer? How can I understand that this is fake price ? you say that you are India’s no 1 online selling platform. Is this your responsibility ? My nephew was very joyous & interested that she going to be a good quality mobile owner. But now she too much upset & angry with me. She now can not concentrate her study. Interesting matter is more, , next day (14th feb 2015) morning I also see same mobile on snapdeal, again I order, same price, order number also created [protected], sub order number [protected]. My nephew again joyous, but unfortunately this time also snapdeal says same cause. Is snapdeal just jock with us ? or play with our middleclass feelings ? Shantanu Shil [protected]@gmail.com [protected] Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
snapdeal is very very bad...
Reply
Dear Anbumani,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear Shantanu Shil,
Thank you for contacting Snapdeal.com.
While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
http://www.snapdeal.com/info/termsOfSale
Yours sincerely,
Team Snapdeal
Thank you for contacting Snapdeal.com.
While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
http://www.snapdeal.com/info/termsOfSale
Yours sincerely,
Team Snapdeal
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