[Resolved] Snapdeal.com — Ordered laptop but not deleverd one month gone and 30000rs which i pay as aamount of laptop that also in danger.

Ishu Dhiman

from Kotdwara, Uttarakhand

Address:

110020

I ordered a lenovo leptop from snapdeal on 12 oct2015 on cash on delivery. Then it comes to me on 17oct 2015 and i take it.but when i cheked it then the configration is miss match to the actual configrstion of laptop which i ordered. After that i registerd the complaint in snapdeal a d the took back after 4days of delivery.but after that snapdeal executives only comit to resnd laptop as well to tranfer the amount in my account which they took me on delivery time till pending.so plz help me

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Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Ishu Dhiman

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Ishu Dhiman,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal