[Resolved]  Snapdeal.com — Partial delivery twice by snapdeal.

Address:Mumbai City, Maharashtra

I have ordered for gym equipments from snapdeal on 25th july 2015 ...i got the delivery date as 4th of august.i got the delivery on 5th but it was a partial delivery...on putting a complaint to snapdeal, they asked me to wait for few more days for the rest of the delivery to happen...like a fool i waited but nothing came.The cistomer service guys have nothing in thier hand.they only say to write on the mail and will get a callback.Let me tell you no one calls but they update thier record stating they called but client didnt answer. They gave me a mental trauma and finally decided to replace the package. Today I got the replaced package..you would not believe that this time I got even less product then before. This company is a torture.I want to sue this company for mental harassment.can anyone advice where to go. Uruj Patel [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Uruj Khalid Patel,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Uruj Khalid Patel,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information