[Resolved]  Snapdeal.com — Pathetic and extremely poor customer service, fraud and cheat no SLA commitment

Address:	Bangalore, Karnataka, 560045
Website:	www.snapdeal.com

Hello snapdeal,

order id: [protected]
replacement for - electrolux 7 kg et70enprm fully automatic top load washing machine - mystic rose

till today, no customer service manager/supervisor resolved my complaint after escalating this to snapdeal for more than 18-20 times.

Every time same recording i am hearing from the customer service agents !!! and there is no change in the staement and no complaint was resolved till date !!!

till i did not receive the tracking update on my courier and i requested for the earliest delivery of the product and nobody responded on this till now and tomorrow is the last day of the confirmed delivery and till now, still the product has not reached to the nearest hub !!

what you people are really doing ?? // just recording and playing back the same audio to all the customers ??

moreover, i received a dead frog inside the original package and for that already a big escalation happened and "sashikala" rom customer service ream confirmed that it has been handled by the compensation department !!

till now no response !!!

they confirmed the delivery by today without fail and they did are not bothered about the sla as well.
The deadline is crossed and still my money is blocked with them without the product in my hand !!

i need full compensation and full refund now for this type o[censored]nprofessional behaviour !!!

I wont' leave this fraud people !!!