Snapdeal.com — payment hold by snapdeal | |||
Dear Sir, I have a seller ID on Snapdeal connected to my Email ID : [protected]@gmail.com from last more than 1 year. We would like to inform you that we were selling happily from last more than 1 year but before 1.5 month ago Snapdeal revoked my account due to the reason “self buying” which we have not done in any manner. And they have stucked our payment of approximate Rs. 1.5 Lacs. And refusing to give us our payment. And also they charged some panelty aroung Rs. 6.00 lacs. We have wrote many mails to snapdeal seller care regarding clearing our outstanding and reinstate our seller account but neither we have received any sufficient reply nor any single rupee payment. Sir, This is very huge amount for us. So you are requested to please release our payment at the earliest and reinstate our account soon. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Dear Sir On one side Snapdeal Customer Support team telling it is not a policy violation and you can buy from snapdeal, if you buy from site which you are selling for your personal use.On other hand they block payment.This is clearly customer cheating case from snapdealThey are now out of money that's why looting the Indian sellers.
We too faced a similar fraud by Snapdeal. I believe its some sort of Scandal being done by SNAPDEAL to cover up their losses, wherein they just hold the payment of New/small sellers for some or the other reason.
we register with snapdeal ( Seller ID S6c3cc ) to sell Dress material ( VAT Exempted). At the time of registration we double checked VAT/TIN requirment as it was confirmed by snapdeal that Dress material category is VAT exempted and we can go ahead and start selling on SNAPDEAL. We started well and within a span of week or so processed & successfully delivered 4-5 order & our rating was 5/5. When we send reminder mail for release of payment, snapdeal updated us since there is some change in Snapdeal policies & now they would require VAT registration to release our payment. Now our payment of approx 5-6 K is stuck with SNAPDEAL. we send Numerous mails to sellers help as well as our account manager and the only reply we got to submit VAT/TIN no. We also got different replies to our mail, once they said your payment will be released on such and such date, once they said your DVAT no is blocked while we are based out of punjab e.tcPage on e.tc. We check with our CA if there is any change in govt norms in terms of exemption but there had been no change in govt policy. So its a clear case of fraud by snapdeal to goble up our money.
So after numerous mails to snapdeal we finally decided to close our ac and donate the amount to snapdeal as charity. We would like to warn all seller esp startup/small seller to stay away from snapdeal due to their fraudulent sellers policies.
we register with snapdeal ( Seller ID S6c3cc ) to sell Dress material ( VAT Exempted). At the time of registration we double checked VAT/TIN requirment as it was confirmed by snapdeal that Dress material category is VAT exempted and we can go ahead and start selling on SNAPDEAL. We started well and within a span of week or so processed & successfully delivered 4-5 order & our rating was 5/5. When we send reminder mail for release of payment, snapdeal updated us since there is some change in Snapdeal policies & now they would require VAT registration to release our payment. Now our payment of approx 5-6 K is stuck with SNAPDEAL. we send Numerous mails to sellers help as well as our account manager and the only reply we got to submit VAT/TIN no. We also got different replies to our mail, once they said your payment will be released on such and such date, once they said your DVAT no is blocked while we are based out of punjab e.tcPage on e.tc. We check with our CA if there is any change in govt norms in terms of exemption but there had been no change in govt policy. So its a clear case of fraud by snapdeal to goble up our money.
So after numerous mails to snapdeal we finally decided to close our ac and donate the amount to snapdeal as charity. We would like to warn all seller esp startup/small seller to stay away from snapdeal due to their fraudulent sellers policies.
Dear ashpreet23,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear ashpreet23,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team